Privacy Policy

Privacy and security are extremely important to ALICIA SARRIÓ ORIGINALS BAGS and we strive to ensure that our existing technical and organisational measures respect your data protection rights.

This Privacy Policy describes how we handle, process and store personal data provided in the context of providing our services. "Personal Data" means any information relating to an identifiable individual or his or her personal identity.

RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA

Personal data will be processed by Alicia Villanueva Sarrio (hereinafter "ALICIA SARRIÓ ORIGINALS BAGS"), with registered office at Partida Barranquets Calle 13, n 7 03779 Els Poblets (ALICANTE) - Spain, with DNI number 20008283P imagen@aliciasarrio.com.

Please visit our contact page on https://aliciasarrio.com/contacto if you have any questions or send an email to the Data Protection Officer of ALICIA SARRIÓ ORIGINALS BAGS directly at: imagen@aliciasarrio.com.

PURPOSE OF PROCESSING

The main purpose of the processing of your personal data is to provide you with a secure, optimal, efficient and personalized experience. To this end, you agree that we may use your personal data to:

• provide our services and facilitate performance, including verifications concerning you
• troubleshoot any problems, such as improving the use of our Website and services
• personalize, evaluate, and improve our services, content, and materials
• analyze the volume and history of your use of our services
• Inform you about our products, promotional offers, and activity
• prevent, detect, and investigate any activity that is deemed potentially prohibited, illegal, or contrary to best practices and ensure compliance with our Terms of Use, Purchase and Return Policies
• Other non-identifying data is also collected that is obtained through some cookies that are downloaded to the user's computer when browsing this website, which are detailed in the cookies policy.

There are different systems for capturing personal information in addition to the purchase process:

• Contact us form: we ask for the following personal data: name and email address
• Customer Registration Form: We ask for full name, email address, and shipping address.
• Newsletter Form: We ask for the following personal data: name and email address. For those who expressly opt-in to receive our newsletter, they can easily unsubscribe by clicking on the "You can unsubscribe from our newsletter by clicking here at any time" link included in each email.
• Return Process: Full name and shipping address.
• Email Tracking Statistics: Without doing so systematically, we may analyze and track the different rates (e.g., clicks, opens, bounces...) of clicks and the number of sent emails you open to evaluate the performance rates relative to your email campaigns.

For those customers who have registered on the website, we process their personal information for the creation of the contract with us to provide them with our services. Our employees and third-party providers have an obligation to respect data privacy.

We do not sell, rent or transfer personal data that can identify you to third parties without prior consent.

Please note that this Privacy Policy may vary depending on legislative or self-regulatory requirements, so users are advised to visit it periodically.

APPLICABLE PRINCIPLES

• Principle of lawfulness, fairness and transparency: We will always require the user's consent for the processing of their personal data for one or more specific purposes of which we will inform in advance with absolute transparency.
• Principle of data minimization: We only request data that is strictly necessary for the purpose for which it is intended.
• Principle of limitation of the retention period: the  data will be kept for no longer than necessary for the purposes of the processing, depending on the purpose.
• Principle of integrity and confidentiality: The data  will be processed in such a way as to ensure adequate security of the personal data and to guarantee confidentiality.

YOUR DATA PROTECTION RIGHTS

Under the regulations in force, data subjects have the right to request access to personal data relating to the data subject, rectification or erasure, restriction of processing, data portability and to object to processing.

Data subjects will also have the right to effective judicial protection and to file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them infringes the General European Data Protection Regulation 2016/679.

These rights can be exercised by sending an email to imagen@aliciasarrio.com. Your requests will be processed within 30 days. We may require you to include in your request a photocopy of proof of identity or authority.

You can also change your personal data at any time by logging in to your account and clicking on "edit my profile".

DATA RETENTION PERIODS

Personal data will be kept until its deletion is requested by the interested party.

LOCATION OF DATA STORAGE AND TRANSFERS

The host servers on which ALICIA SARRIÓ ORIGINALS BAGS processes and stores its databases are located exclusively within the European Union (in Spain). ALICIA SARRIÓ ORIGINALS BAGS undertakes not to transfer any data outside the European Economic Area.

ALICIA SARRIÓ ORIGINALS BAGS will inform you immediately, to the extent that it is legally authorised to do so, in the event of any application or order from an administrative or judicial authority relating to your personal data.

DATA SECRECY AND SECURITY

ALICIA SARRIÓ ORIGINALS BAGS undertakes to use and process the personal data of users, respecting their confidentiality and to use them in accordance with the purpose of the same, as well as to comply with their obligation to store them and adapt all measures to avoid alteration, loss, processing or unauthorised access.  in accordance with the provisions of current data protection regulations and in particular the European General Data Protection Regulation 2016/679.

In addition, in order to prevent, in particular, any unauthorised access, guarantee the accuracy and correct use of the data, ALICIA SARRIÓ ORIGINALS BAGS has implemented appropriate electronic, physical and management procedures with a view to protecting and preserving the data collected through its services.