Español
English
PLEASE READ THESE TERMS AND CONDITIONS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER AND REMEMBER THAT THE CONDITIONS MAY BE MODIFIED, SO YOU SHOULD CONSULT THEM BEFORE PLACING EACH ORDER.
1. IDENTIFICATION DATA: In compliance with the duty of information contained in article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, the following data are reflected below; the owner of the web domain is Alicia Villanueva Sarrio (hereinafter "ALICIA SARRIÓ ORIGINALS BAGS"), domiciled for these purposes at Partida Barranquets Calle 13, n 7 03779 Els Poblets (ALICANTE) - Spain, and provided with DNI number 20008283P. Contact e-mail address: imagen@aliciasarrio.com
2. USE OF THE PORTAL: www.aliciasarrio.com provides access to a multitude of information, services, programs or data (hereinafter, "the contents") on the Internet belonging to ALICIA SARRIÓ ORIGINALS BAGS to which you may have access. You assume responsibility for the use of the portal. When purchasing the products offered by ALICIA SARRIÓ ORIGINALS BAGS. The user must have the capacity to contract according to their national law.
3. DATA PROTECTION: ALICIA SARRIÓ ORIGINALS BAGS complies with the guidelines of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation), as well as Organic Law 3/2018 of 5 December 2018 on the Protection of Personal Data and Guarantee of Digital Rights and other regulations in force at any given time, and ensures the correct use and processing of the user's personal data.
Likewise, ALICIA SARRIÓ ORIGINALS BAGS informs that it complies with Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce and will request your consent to the processing of your email for commercial purposes at all times.
4. INTELLECTUAL AND INDUSTRIAL PROPERTY: ALICIA SARRIÓ ORIGINALS BAGS is the owner of all intellectual and industrial property rights as well as the other elements contained in the web platforms of ALICIA SARRIÓ ORIGINALS BAGS (images, videos, structure, design, etc.). The user may not, directly or indirectly, copy, modify, alter, publish, communicate, distribute, sell or transmit the materials of this platform or its source code, or the downloads made, in whole or in part, without the written authorization of ALICIA SARRIÓ ORIGINALS BAGS.
5. CONCLUSION OF THE CONTRACT: When you place an order for more than one product, your order will include a series of offers for each product individually.
You make an offer to purchase a product from us (your "Order") by completing the phased process on the website, as explained below:
- You can start the checkout process by selecting a product and "ADD" your selection to your cart. or consult the "MY CART" section if you have already made your selection.
- Confirm your selection with the "CHECKOUT" button
- Confirm the purchase transaction using the CONFIRM PURCHASE button, having previously entered the discount code or your gift card details.
- Fill in or check the "Customer Data", the "Shipping Method" and the "Payment Method". Don't forget the Discount Code and Gift Card sections. After accepting the terms and conditions of the purchase, you will go through the "CHECKOUT" button to your bank card details.
- Click on "Next" You will be able to make the payment with Visa and MasterCard cards. Payment must be authorized at the time of ordering. By clicking "Checkout" you are confirming that the credit card is yours. Credit cards will be subject to checks and authorisations by the credit card issuer, but if the credit card issuer does not authorise payment, we will not be liable for any delay or non-delivery and we will not be able to enter into any Contract with you.
6. PRICE AND PAYMENT: The price of the products will be as stipulated at all times on our website, except in the case of manifest error. Prices may change at any time, but any changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
7. WRITTEN COMMUNICATIONS: Applicable law requires that some of the information or communications we send to you be in writing. In the checkout process, we offer you the ability to choose to receive communications from us electronically or on paper. In any case, by sending an email to imagen@aliciasarrio.com you will be able to communicate your willingness to change your option at no cost.
8. GENERAL: ALICIA SARRIÓ ORIGINALS BAGS will prosecute the breach of these conditions as well as any improper use of its portal by exercising all the civil and criminal actions that may correspond to it by law.
9. MODIFICATION OF THESE CONDITIONS AND DURATION: ALICIA SARRIÓ ORIGINALS BAGS may modify the conditions determined herein at any time, being duly published as they appear here. The validity of the aforementioned conditions will depend on their presentation and will be in force until they are modified by others duly published.
10. COMMENTS AND SUGGESTIONS: Your comments and suggestions will be welcomed. Please send us such comments and suggestions via our email imagen@aliciasarrio.com.
CUSTOMER SUPPORT
For any type of query, suggestion, complaint or claim, you can contact ALICIA SARRIÓ Originals Bags through the following communication channels:
Preferably, you should contact imagen@aliciasarrio.com and/or through the "Contact us" form on the website. We also have the telephone number (+34) 644 066 071, and the customer service hours are from Monday to Friday from 17:00 to 20:00 and saturdays from 10:00 to 13:00.
Once your complaint or claim has been submitted, we will send you a copy of it along with your reference.
For the out-of-court resolution of any complaint, you can contact our Customer Service by email imagen@aliciasarrio.com or by phone (+34) 644 066 071 or to the European online dispute resolution platform provided for this purpose: https://ec.europa.eu/consumers/odr/.